Ed. Note: The following content was provided by Surfaces USA, who is a client of KHTS AM-1220.
The full-service Santa Clarita design center and slab yard Surfaces USA is striving to change the shopping experience for those looking to remodel their kitchens and bathrooms, company officials said.
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Instead of being filled with salespeople trying to push bargain products, individuals shopping at Surfaces USA will meet with experienced interior designers who can help bring their creative vision to life with high-quality, yet affordable, natural stone and tile.
“We’ve tried to really change the way of the shopping experience,” said owner and interior designer Jen Brown. “We don’t just have salespeople, we have people who are knowledgeable in the industry, who are knowledgeable about the materials– it’s interior design at your service. That’s priceless.”
Related: Surfaces USA Is ’One-Stop Shop’ For Kitchen, Bathroom Remodels
Brown said her designers focus on exploring not only what the customer wants, but also what materials best fit their lifestyle and home.
“The customer might come in and tell me she wants marble countertops or marble floors, and then tells me she doesn’t ever want to clean, she doesn’t want maintenance and she has eight kids,” Brown said. “It’s my job to explore her lifestyle and figure out really is that going to be the best material? Because at the end of the day, if I give her just what she wants, I’m not doing her a service by telling her how it’s going to work.”
In addition to increasing the value of the home, Brown also stressed the importance of Santa Clarita homeowners being able to relax in and enjoy their home without constantly feeling the need to “escape.”
“We live a very busy lifestyle; we’re constantly on the go,” she said. “I want to come home and enjoy my home and feel relaxed– the same type of feeling I get if I’m in a hotel.”
Do you have a news tip? Call us at (661) 298-1220, or drop us a line at community@hometownstation.com.Unlike some competitors, Surfaces USA can offer homeowners the peace of mind of knowing an experienced project manager is in control of the entire installation process, even if tradespeople like plumbers are needed.
“We not only have the product for you; we can do the install,” Brown said. “We really try and work as a project management team to help coordinate the install, help coordinate all the trades coming in… We’ll work with your contractor or we’ll work with our own, so we just try and make it a smooth transition.”
30629 The Old Road
Castaic, CA 91384
661-775-9404