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Santa Clarita Diamond Princess Cornovirus
KHTS Radio Owner Carl Goldman aboard the Diamond Princess during a quarantine after the coronavirus outbreak.

Santa Clarita Residents Share First-Hand Experience Of Coronavirus Quarantine On Diamond Princess: Part Two

Santa Clarita residents and KHTS Radio owners Carl Goldman and Jeri Seratti-Goldman are quarantined on the Diamond Princess which has 135 confirmed cases of coronavirus.

Our Princess Cruise Quarantine 

For those who missed the first part of our story, my wife, Jeri, and I are currently part of 3,766 passengers and crew aboard the Diamond Princess cruise ship. We have been quarantined in our cabins since last Wednesday due to an outbreak of the coronavirus. Our ship is anchored at an isolated dock in Yokohama, Japan. With 11 more days to go, this was going to be the ultimate test of our 31-year relationship.

Trapped Inside Our Diamond Princess Cruise Cabin – Day 5 (Saturday)

We woke up at 2 a.m. Saturday morning to work with our KHTS staff (it was 9 a.m. Friday in Santa Clarita). We had a lot to coordinate, since most of our KHTS team would not be around for the weekend. We worked throughout the morning, staying on our phones and computers for hours.

At 8 a.m., our captain announced we would soon be leaving Yokohama and heading out to sea to gather more water for desalinization on our ship and to again “empty our bilges.” Our captain uses lots of nautical terms when he communicates with us. I’m finding I navigate Google quite often. The same is true the three times a day we are required to take our temperature.

See Related: Santa Clarita Residents Share First-Hand Account Of Quarantine On Diamond Princess Cruise Ship Due To Coronavirus

Yesterday, Japanese officials delivered thousands of digital thermometers, one for each of us. We were instructed that if our temperature crept above 37.5 degrees Celsius, we were to immediately call the ship’s hospital. I again had to surf Google to find out what that meant in my language of Fahrenheit (99.5 degrees), not that it much mattered because everything else, including the instructions, were in Japanese. 

At ports, we had our temperature taken with a beam aimed at our foreheads. Earlier in the week, when we were first tested in our cabins, Japanese health officials stuck one in my ear. When I was a child, my mother always gently put one in my “tushi” with Vaseline because it was “more accurate.” This time I was fortunate. My wife had lots of experience with these and quickly shoved my thermometer under my tongue.

Santa Clarita Diamond Princess Coronavirus 3

We learned two more passengers had tested positive for the coronavirus; one was another American. That brought our American total up to 12 and the ship’s total up to 64, (counting the passenger who left our ship in Hong Kong over a week ago). Many of us were referring to him as “ground zero.”

As the sun came up, I looked out at our isolated Yokohama dock. Ambulances were still on stand-by. Many paparazzi were hovering behind police tape and the first of what would become many news helicopters had begun circling the Diamond Princess.

Our first story about our situation was published on the KHTS website and Facebook page. An avalanche of calls, texts, emails and social media comments hit as those who didn’t know about our plight now did. We enjoyed reading comments, which included one who thought it was a little too early for my annual April Fool’s joke. Another was concerned we would infect our staff with the coronavirus. How this might happen through our cell phones remains a mystery to us, particularly because Yokohama is 5,479 miles away from Santa Clarita.

The captain announced that our group of cabins, about 50 on our floor and side of the ship, would be allowed to walk up to the top deck and enjoy the outdoors for one hour. We were one of the last groups. We had to wear face masks that were issued earlier in the week, gloves, hats and a warm jacket. Instructions insisted we stay at least two meters away from each person. I again had to use Google to make the conversion in fear I might walk too close.

We marched down the hall and up five flights of stairs. My adrenaline took off, anticipating the joy of an outdoor stroll after four days of confinement. Although we all looked like we were characters from a very bad horror movie, I could tell most were smiling under their masks, enjoying our 60 minutes of freedom. My wife quickly left me in the dust, as is normal for our walks, and I took my usual slow pace, enjoying our freedom.

The hour went by way too quickly. When we returned to our cabin, Jeri shouted from our bathroom, “You forgot to flush the toilet.” I responded, “Really?”, knowing for certain my wife was the last one in the bathroom before we had raced upstairs. However, I elected to take the hit because I know for certain I am the guilty one 99 percent of the time and we were exactly one week away from Valentine’s Day.

My friend, Alan Cohen, texted me to ask if we will be able to watch the Academy Awards. I told him probably, but like watching the Superbowl (as I described in our earlier story), it will likely be in Japanese.

The captain announced even more movies and television shows were being downloaded. The Princess staff has gone the extra mile to make us as comfortable as possible. As new movies were downloaded onto our TVs, I realized there was an entire genre of movies our Diamond Princess entertainment manager had probably bypassed; “The Andromeda Strain,” “Contagion” and the 1962 classic and one of my favorites, “Ghost Ship” came to mind.

As evening approached, we were still heading out to sea. Japanese officials used a combination of a helicopter and coast guard cutter to deliver additional medications and take back samples from more passengers to the Tokyo labs for testing. The Japanese are using numerous labs to speed up the process.

Santa Clarita Diamond Princess Coronavirus 3

Our biggest challenge was not knowing what we faced traveling back to the United States. Some reports said we might be quarantined for an additional 14 days. Earlier in the morning, in responding to a text from our CPA, Julie Sturgeon, I teased we were hoping to return by April 15.

The United States Embassy in Japan was emailing us daily updates. Tonight’s email shared the incredible news we would be free citizens once the Japanese released us. Barring any additional problems on the Diamond Princess, our plane from Tokyo will depart on Feb. 19 with the two of us on board.

For the second time, we watched an incredible movie, “The 100-Foot Journey,” produced by Oprah Winfrey and Steven Spielberg. It was even better watching it again. It should be a part of everyone’s “must-see” list.

As we prepared for bed, the Diamond Princess was still heading away from Yokohama. We probably had not gone far enough yet to “empty our bilges.” 

Trapped Inside Our Diamond Princess Cruise Cabin – Day 6 (Sunday)

We slept in until 6 a.m., a real treat. The Diamond Princess was still out to sea, heading back to our isolated Yokohama harbor. Mount Fuji dramatically served as a distant backdrop as we neared our harbor.

We were one of the lucky ones on-board. Before our cruise, we purchased a mini-suite, which gave us a little more room, including a couch, two televisions and a 12-by-12 balcony. 

The two televisions are mounted only a few yards apart, or 2 ¾ meters. My mastery of metric was becoming just another benefit of our cruise. The TV screens are so close together, either remote controls both televisions. Do I need to share who won the battle of the remotes?

Our toilet is called a Dianjie. It has a heated seat, which is the bomb. On one side sits a control panel with a dozen buttons and several LED lights. I’m afraid to touch any. The same model toilet was in our Tokyo hotel where we stayed when our journey first began. Jeri, who is much more adventurous than I am, hit a button and let out a very loud screech. I didn’t dare ask. She too hasn’t touched a single button since we boarded the Diamond Princess.

The flusher is mounted on the back wall. It has a very large button. This button must be hit at the exact correct angle and with the right force or nothing will happen. Only physics professors or top-ranking WWE wrestlers can possibly have it work on the first try. When it finally does flush, the noise from its vacuum force is much more powerful than the one found on airplanes. Our toilet flushing can be heard at least eight cabins away.

Around 9 a.m., we docked in Yokohama. The media was perched behind the police tape. A total of 24 ambulances remained in place. Numerous news helicopters began circling. About 100 crates sat in even piles, waiting to resupply the Diamond Princess.

We were told the ambulances were for passengers who did not test positive for the coronavirus. We assumed they were leaving our ship for other medical reasons. I suspected a few might have been married couples reaching the peak of their patience for each other. They would now be quarantined individually. We received no confirmation there was any truth to my suspicions.

At 2:30 p.m., our captain announced six more people tested positive for the novel corona virus. That brought our total to 70 victims, counting our Hong Kong “ground zero.” In addition, nine or 10 other passengers were being sent by ambulance to Yokohama hospitals with other medical ailments. They also had to remain quarantined for the remainder of our 14 days at their hospital.

We closed out our night, watching a movie about Harriet Tubman. It is worth seeing and should be added to every “got to see list.”

Trapped Inside Our Diamond Princess Cruise Cabin – Day 7 (Monday)

It’s Monday morning, (Sunday in Santa Clarita time). It’s sunny, 43 degrees. Six ambulances are parked on the dock. A dozen reporters are braving the chill.

Today we were given two early Christmas presents: Princess will refund our cruise and Jeri received six packs of sanitary wipes to clean our room.

Diamond Princess Coronavirus

The wipes were labeled in Japanese. My friend, Mark Jorgensen, put the following appeal on Facebook, having also received the same stockpile of wipes in his cabin: “Does anyone read Japanese? They just delivered these, and I don’t know whether to clean the counters, cleanse my face, remove my makeup or wipe my butt.”

My wife chose to wipe the glass on our table, instantly leaving major streaks. I stared at the glass. From my angle, the streaks looked as if they too were in Japanese.

For those who don’t know, Princess Cruises’ corporate office is based in Santa Clarita. Approximately 3,000 employees live and work in our valley. Some are friends. This morning, Princess President Jan Swartz sent a letter to each passenger announcing all passengers would receive a full refund, plus a credit for a future cruise and reimbursement for most expenses, including our excursions, hotel in Tokyo, plane fare and any other reasonable expense. I suspect we won’t be reimbursed for any Amazon purchases we made waiting for us in Santa Clarita. 

Their gesture was a class act. Awesomeness from an awesome company in “Awesometown.”

Given our circumstances, the Princess staff and crew have been stellar; the Japanese government as well.  In the early stages of our crisis, Swartz flew to Japan to meet with officials. We soon had an additional 12 Japanese doctors, nurses and support staff on-board our ship to attend to our medical challenges.

Many friends have asked if we will ever cruise again. Absolutely! We love to cruise. It is our favorite way to travel and unwind after working in hyperdrive at home. We already were planning future cruises. That was before learning of our credit. We will forever remain loyal Princess passengers.

At night when we are home in Santa Clarita, or when we’re traveling, we always leave the volume on our cellphones turned up to the highest level. As owners of a radio station and 24/7 local news outlet, we are always on alert. By our third night in Japan, we had given up and muted our phones. We received too many calls in the middle of the night confirming medical appointments, political surveys and friends from New York who have no concept that any other time zone other than eastern time even exists.

On the first day of our cruise, we asked our cabin attendant to unlock the barrier between our balconies. Our close friends, Mark and Jerri Jorgensen, owners of Desert Solace in St. George, Utah had an adjacent cabin. We visit each other throughout the day and cap off each evening watching a movie together. 

As I’m writing this late Monday morning, the four of us are watching the Academy Awards — in English, to our delight. Mark and Jerri are as upbeat as the two of us. However, as Mark walked into our cabin chewing on a chocolate chip cookie served with breakfast, Jerri screamed at him, saying, “That was mine.” It was the first sign of any of us beginning to crack. Princess has been delivering more food at each of our three meals than any of us could possibly finish. 


The cookie reminded me of an incident on our cruise prior to the outbreak. The four of us were enjoying lunch. A slim elderly Japanese lady had taken about a dozen cookies from the buffet. When she thought no one was watching, she dumped the cookies into a large bag. We watched as she filled up her plate eight or nine times, slipping her cookies into her bag. She must have stealthily taken about 100 cookies. We speculated on her intentions, determining it must be an Asian version of hoarding. I now realize she was clairvoyant, even though by now they must be rock hard.

Many friends have been asking us what we miss the most during our quarantine. For me, it’s a fully charged toothbrush; for Jeri, it’s having clean sheets and a vacuum. My wife has a different brand vacuum stockpiled in nearly every room of our house. As a young bachelor, I bought my first condo in Van Nuys in 1978 in the middle of the Jimmy Carter presidency. I don’t think I purchased a vacuum well into Ronald Reagan’s first term. I have no recollection if I ever washed my bed linens.

Jeri enjoys exercising. Each morning she places a towel on our cabin’s unvacuumed carpet and exercises. For weights, she uses two filled 1-liter water bottles. Back home I enjoy our Peloton exercise bicycle. I walk a minimum of 10,000 steps a day and climb at least 20 flights of stairs, more on weekends. Here in our isolated cabin, I make sure I pace at least 3,000 steps (10 steps per length of room) and hit the flush button (most of the time unsuccessfully) on our toilet at least a dozen times. 

In the early afternoon, two dozen ambulances, military trucks and other emergency vehicles drove up to our ship. We were informed 65 other people tested positive for the coronavirus, bringing the total to 135. Yikes. It took hours to remove these victims to Yokohama hospitals. I took my temperature again and breathed a sigh of relief.

Read All Of Carl’s Journals Here: Carl Goldman Coronavirus Journals

Part 1: Santa Clarita Residents Share First-Hand Account Of Quarantine On Diamond Princess Cruise Ship Due To Coronavirus

Part 3: Santa Clarita Residents Share First-Hand Experience Of Coronavirus Quarantine On Diamond Princess

Part 4: Trapped In The Coronavirus Quarantine Aboard The Diamond Princess: Part Four

Part 5: Santa Clarita Residents Share Emotions As They Prepare To Leave Coronavirus Quarantine Cruise: Part Five

Part 6: Santa Clarita Residents To Return To United States After Coronavirus Quarantine On Diamond Princess: Part Six

Part 7: Santa Clarita Resident Diagnosed With Coronavirus Sets Record Straight: Part 7

Part 8: Santa Clarita Resident Battles Coronavirus After Diamond Princess Cruise: Part 8

Part 9: Santa Clarita Resident Continues To Recover From Coronavirus Diagnosis: Part 9

Part 10: Living With Coronavirus: Santa Clarita Resident Continues To Share Story — Part 10

Part 11: A Birthday In Quarantine: Santa Clarita Resident Continues Chronicling Coronavirus Recovery – Part 11

Part 12: Coronavirus Quarantine Continues As Santa Clarita Resident Recovers From COVID-19: Part 12

Part 13: Coronavirus Patient From Santa Clarita Continues To Clear Misconceptions About COVID-19: Part 13

Part 14: Third Member Of The ‘Four Amigos’ Tests Positive For Coronavirus: Part 14

Part 15: Santa Clarita COVID-19 Patient Continues Recovery In Nebraska After Contracting Coronavirus: Part 15

Part 16: Carl Continues To Test Positive For Coronavirus, Jeri Still Negative: Part 16

Part 17: Carl Still Tests Positive For Coronavirus, Jeri Prepares To Return Home: Part 17

Part 18: Jeri Cleared From Quarantine, Carl Continues Coronavirus Recovery: Part 18

Part 19: Jeri Back Home, Carl Continues Coronavirus COVID-19 Recovery In Nebraska: Part 19

Part 20: Coronavirus COVID-19 Patient Carl Goldman Continues Path To Recovery: Part 20

Read All Of Carl’s Journals Here: Carl Goldman Coronavirus Journals


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Santa Clarita Residents Share First-Hand Experience Of Coronavirus Quarantine On Diamond Princess: Part Two

27 comments

  1. Keep up the humor. A retelling at the Main is in order. I do worry and hope. Your home soon. God bless you, guys.

  2. Bless you all and keep you clear of this illness. Thank you for your updates with your good humor, it’s so fun to read even though I know it’s probably really depressing to be stuck there on the ship.

  3. I have not laughed that hard reading someone’s story in a long time. You all are amazing and so grounded with healthy coping skills. I think SCV should have a parade for you when you return. But keep your mask, gloves and hat just in case. Thanks for the update on your experience and keep up your belly laughing humor.

  4. Carl: You have a terrific attitude given a less than terrific situation. Almost like an extended “Camping” experience that went haywire. On the other hand…. Your details are humorous and accepting of something that is out of your own control. Hoping that you and your wife and all of the crew and ship staff remain free from the Virus. And- those that are infected- will come out of it victoriously in excellent health as most people do anyways with contagious flu’s or virus’s.
    My best to you, Jeri and your friends onboard.
    Steve Goodman
    Pinnacle Estate Properties

  5. Ok, I expect a book to be published by this summer! You are hilarious and such a positive person! Tell Jerry to settle down, I will bring her cookies when she returns! It will be worth the wait! I’m so glad you got outside and got to be with your buddies! I talked to your vacuum cleaners and they’re all ready and waiting for Jerry to return. They have been very upset about this whole thing! You’re peloton thought you stopped loving it and was ready to leave but I convinced her to stay. She won’t wait much longer so hurry back! I almost didn’t send this because I didn’t want you to return the message and give me the coronavirus! Ha ha! Seriously grateful that you both are still well and your friends also. Praying for the whole ship!

  6. Thank you for this and I had a good chuckle; “it’s a fully charged toothbrush; for Jeri, it’s having clean sheets and a vacuum.” Keep up your spirits up!!

  7. It’s sure good to hear you both are doing well. Hope you stay that way and get home soon!

  8. Well I hope you are released from your quarantine soon, I very much enjoyed reading your blog. I would love to be put on your reading list so I can receive your blog as it is written. Stay strong and keep your sense of humor

  9. Oh my gosh, I love this story! It is truly refreshing in the very face of this crisis and I hope that your upbeat attitude rubs off on others and helps all of you get through this unprecedented situation with your sense of humor intact. We are all of us thinking of all of you with full hearts and praying for your continued health… Thank you for making me laugh at your delightful dialogue. Keep up your good spirits! Thinking of you….

  10. Stay safe and go with the flow. You’ll be home safe and sound in no time at all…

  11. What an adventure you have had. You are both celebrities now and forever. I remember Tom and I were stranded in our hotel rooms by a hurricane and it was an adventure. Thankfully you are staying well. I have even seen you both on national television. I will pray that you are home soon and well throughout your trip.

  12. Wow! Praying for your safe return home…soon!! Thank you for sharing!

  13. Heard about your story through KF I radio in Los Angeles today and looked you up so I could read the blog. It’s a delight to get such a positive and upbeat story to share. Also princess cruises sounds amazing. Enjoy your remaining days and we look forward to keep reading all about it.

  14. Your reporting from the ship is hilarious. Keep up the good spirit.
    Cheers from Santa Clarita.

  15. My family and I cruised on the Diamond Princess just this past August. Reading your first hand accounts and seeing your photos took me right back on board. Glad to hear you have the mini-suite. We had that too. I feel so badly for those with inside cabins. Thank you for keeping your good attitude. Hang in there!

  16. Stay strong friends and praying for a safe, HEALTHY return to the States!

  17. Verenice G Garcia de Gomez

    Our prayers are with you both.

  18. Wow! This is like a reality TV show. What an adventure. Glad to hear that you two have a mini-suite!

  19. I’m laughing so hard you to or too funny I’m so glad you haven’t gotten ill I don’t know if I could find so much humor in being in a cabin stuck for 14 days thank God for both of you having humor lol stay safe where your masks and don’t get ill

  20. Expecting to see a sitcom or at least a movie from this experience. Glad you and your wife and friends are okay and praying your good health continues. T-minus six days to go till freedom rings, a week till you’re Homeward Bound. You’re all in our thoughts here in the State of Israel!

  21. Wow reading this at a radio station in Delaware! Appreciate your humor through this and LOVE the Eagles hat!! Hoping you get back safely soon and can continue to share the fun parts of this journey! Whew!

  22. Thanks for the informative updates on this unbelievable adventure your on.
    We are praying for your good health and safety through this and a safe return home.
    So glad to hear Princess Cruises are treating all of you royally!
    Stay well

  23. Love your humorous commentary. Wishing you continued health and humor!

  24. It’s highly unlikely that the cookie hoarder you saw was Japanese. I would bet money on it. My guess is Chinese.

  25. A gifted, creative and hilarious writer you are. I’m giggling and lol, all while your trapped in a Walk in closet. I’ve forwarded all the articles to family and friends. You should have some new KHTS subscribers but I hope the nation can read your articles. Sooo positive and personal. Keep up the AMAZING attitude!❤️

  26. I especially enjoyed your detailed account of your post cruise-quarantined phase aboard Diamond Princess. I cannot imagine how a perfectly “The Love Boat” cruising experience quickly turned to scenes from the “Twilight Zone” . I’ve cruised multiple times and enjoyed cruising as well. You definitely should write a book on this and maybe work with one of LA’s producers/ film directors and make a fine movie. Thank you for your loyalty to Princess Cruises. You have the best outlook in life inspite of unpleasant circumstance. I wish you and your wife safe journey home to Awesometown and may you recover quickly from your ill fate. “ This too shall pass!” One day when you look back to this time you can be rest assured that you, yourself, and wife have been stellar guests 😉 Take care. Safe travels. Best of luck!

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About Carl Goldman

Carl Goldman, along with his wife, Jeri repurchased KHTS AM-1220, Santa Clarita’s hometown station on October 24, 2003. They owned it from 1990-1998, and then sold it to Clear Channel Communication in 1998, buying it back from Clear Channel in 2003. Since then, they have rebuilt KHTS as a critical voice of the Valley. In 2015 the radio station moved to its new headquarters on Main Street in Old Town Newhall, in the original Newhall Hardware building. In 2018 an FM was added, 98.1, with its signal being simulcast with AM-1220. In January 2020, Carl and Jeri cruised on the Diamond Princess. Carl was one of the first Americans to come down with Covid-19. Months earlier he was impacted by Guillain Barre Syndrome as a result of a Shingles vaccine in September 2019. He is still in recovery from the vaccine.