The Santa Clarita Valley Water Agency (SCV Water) recently launched their new website that provides information, tools and resources they need to take action and make informed decisions about their water use, officials said Wednesday. 

“After serving as the SCV’s regional water agency for five years, it was time for a fresh look and feel for our website,” said SCV Water General Manager Matt Stone. “The new website demonstrates our commitment to transparency and accountability by putting our customers first, making it easier to find the information they need.”

With the new website, the focus on customers highlighted two key themes: what information is needed to take action and how to find that information, according to officials. 

“We want to help our customers easily pay their bill, apply for a rebate, or learn more about the drought,” said Senior Public Affairs Specialist Lindsey Gibson. “We developed a new site with features and benefits that enhance our customers’ overall experience.”

Key features on the website include:

• Quality, organized information, giving our customers the information they want in a simple, easy-to-understand, and scannable format
• A “mega” menu, helping our customers navigate content and find what they’re looking for
• Homepage Quick Links, connects our customers to the information they need and the actions they take most often
• Language translation, our new website can be translated into 11 different languages
• A mobile responsive design, laptop, tablet or phone – our website can be viewed on any device

“Our goal is to maintain a relevant and easy to navigate site,” added Gibson.

Website visitors may use the “Contact Us” form to submit any comments or questions about the new site.

The new website can be found by clicking here.

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