IT Company In Santa Clarita Offers Variety Of Cybersecurity Protection Levels

Posted by: KHTS Community Spotlight in Business, Santa Clarita Latest News November 26, 2019 - 9:00 am 0 791 Views

An IT company in Santa Clarita offers businesses large and small a variety of cybersecurity protection levels based on their unique needs.

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The technical support experts from Resurgence IT first help educate their clients about cybersecurity, as the countless threats to businesses can be “ambiguous.”

“It still is a little bit ambiguous out there,” said Owner Jeremy Stepan. “It’s not necessarily about what the fear or the threat is. It’s, ‘Is it going to hit me? What do I need to do to protect myself and my business?’ And that’s the education part for us.”

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Once a client has a better understanding of potential threats, Resurgence IT staff can then discuss the varying levels of protection available depending on the business’ needs and budget.

“(There are) different levels of money you can spend,” Stepan said. “Could I charge you a lot? Yes. Do I need to? Sometimes; maybe not. Having a partner you can trust is why we’re here.”

Resurgence IT works with 200 to 250 businesses per month to meet all their cybersecurity protection and technical support needs, ranging from San Diego to Santa Clarita, and even on the East Coast, as well as internationally, according to Stepan.

A client who encounters an issue and is in need of I.T. support can expect to reach out to a customer service representative who will create a “ticket” for the problem for staff from the Help Desk, Stepan continued.

“They’re going to try to solve it, if they can, remotely,” he said. “If not, we’ll schedule some on-site service.”

Ed. Note: This article is a KHTS Community Spotlight based on a recent interview with Resurgence IT.

Resurgence IT is a Santa Clarita IT company launched in 2016 with a goal of providing excellent customer service alongside superior IT services, technical support and computer support. The name Resurgence was chosen to represent a fresh start, a fresh approach and a renewed vigor to deliver the best in I.T. support. The Santa Clarita technical support company strives to simplify its approach to IT support by providing the best solutions for its clients while breaking them down into easy-to-understand conversations, projects and invoices. Staff from the IT company in Santa Clarita believe that their clients’ success is their success, and a key component to that is about the client understanding what is being done and why. Contact the I.T. support experts at Resurgence IT today to find “your new beginning in IT support.”

Resurgence IT

25031 Avenue Stanford

Suite #10

Valencia, CA 91355

661-349-4114