The Westfield Valencia Town Center is set to reopen on Wednesday after being closed for over two months due to the COVID-19 pandemic.

The Valencia mall was originally scheduled to reopen on June 3 following a two-month closure in the wake of the COVID-19 pandemic.

That reopening date was pushed back one week out of “concern for the welfare” of employees and customers due to what Westfield officials called a “possible disruption,” referencing the Black Lives Matter protests that were held in the area.

The Westfield centers in Los Angeles, including the Westfield Valencia Town Center, are set to implement new practices focused on the health, safety, and convenience of all guests, as well as retailer and center employees. They include:

• Increasing the frequency of cleaning measures following CDC and local health department guidelines, with a focus on high-touch areas such as restrooms, play areas, dining areas, and water fountains;
• Monitoring and controlling the number of guests entering the centers and crowds in dwell areas and queuing lines;
• Implementing and enforcing relevant policies related to social distancing, face masks and other preventative measures; and
• Providing an increased number of hand sanitizer stations.

See Related: Valencia Mall Pushes Reopening Date Back, Halts Curbside Services

In addition, the centers are working with select retailers and third-party operators to facilitate curbside pick-up to make it as easy as possible for customers to quickly and safely collect purchases.  More details on these programs are available from individual retailers, or through each center’s website.

Westfield is also set to continue to offer its Answers on the Spot program, which provides a real-time response via text or webchat during business hours daily to answer questions about store and center hours, promotions and other topics.

The company is set to continue its WestfieldCares program, aimed at helping some of the most vulnerable populations impacted by the crisis in the local community.  The program includes making monetary and in-kind donations to local organizations that serve groups such as those experiencing homelessness, economically disadvantaged families, seniors, and children along with activities thanking local first responders and medical professionals.

Further information on each center including individual retailer and restaurant operating hours, health and safety practices, local WestfieldCares initiatives and other programs can be found by visiting Westfield Valencia.

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